Question 1

What is Riva?

Accepted Answer

Riva is a modern real estate app that reimagines how people discover homes. Buyers scroll a personalized feed of listings, track their buying or selling journey step by step, and connect directly with verified agents — all in one place. Agents get a powerful dashboard with AI tools to manage listings, parse contracts, and automate their workflow.

Question 2

Is Riva free for buyers and sellers?

Accepted Answer

Yes. Riva is completely free for homebuyers and sellers. Browse listings, track your journey, and message agents at no cost.

Question 3

What markets is Riva available in?

Accepted Answer

Riva is available across the United States. Search for homes in any city, state, or zip code.

Question 4

How do I get Riva?

Accepted Answer

Riva is available on the App Store. Search "Riva" or tap the download link on our homepage to get started.

Question 5

How does the home discovery feed work?

Accepted Answer

Riva's feed works like a social media scroll — swipe through listings tailored to your search preferences and in-app behavior. The more you use it, the better it gets. Save listings you love, share them with others, and tap through to full property details including photos, amenities, neighborhood scores, and the listing agent.

Question 6

What is the Journey tab?

Accepted Answer

The Journey tab is your personal guide through the home buying or selling process. Choose your track — Buyer or Seller — and follow a step-by-step breakdown of every phase, from preparation through closing. It's designed to make sure nothing catches you off guard.

Question 7

I'm selling my home — is Riva for me?

Accepted Answer

Yes. Riva has a dedicated seller journey track that walks you through every stage of the selling process — from preparing your home and setting a price, to going live, managing offers, and closing. You can also message agents directly through the app.

Question 8

How does Riva help real estate agents?

Accepted Answer

Riva gives agents a unified dashboard to manage listings, track leads, communicate with clients, and automate their workflow from listing to close. AI-powered tools include contract parsing and deadline extraction, listing photo and video enhancement, and a client communication hub — so agents spend less time on admin and more time closing deals.

Question 9

How are agents verified?

Accepted Answer

Agents apply for verified status by submitting their name, email, state, and real estate license number. Our team reviews each application and grants agent access once the license is confirmed. Only verified agents can list properties and appear in the agent network on Riva.

Question 10

How much does Riva cost for agents?

Accepted Answer

Riva offers tiered subscription plans for agents and brokers. Visit our Pricing page for current plan details.

Question 11

Is my data secure on Riva?

Accepted Answer

Yes. We use bank-level encryption for all account data and communications. Your personal information and messages are protected with industry-standard security protocols. For full details on what data we collect and how we use it, see our Privacy Policy.

Question 12

What data does Riva collect?

Accepted Answer

We collect the information needed to run the app: your name, email, phone number, saved listings, and in-app interactions. Agent subscribers also provide payment information processed securely through Stripe. We do not sell your data. See our Privacy Policy for the full breakdown.

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